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Home > SOP > GiveX > GiveX Guide to Issuing Gift Cards
GiveX Guide to Issuing Gift Cards
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GiveX

 

Login to GiveX at https://gportal.givex.com/portal/login.py

 

Click Search on the left panel to look up a gift card for a customer (This is also available under the Gift Card Program menu)

 

Inside the Gift Card Program are several options for Reports and Gift Card Transactions

 

Activate: This is to activate a blank, never before used, gift card.

Adjustment: This is to adjust the balance of a gift card + or – (primarily used for corrections)

Balance Transfer: This is to move a balance from one card to another (Do not transfer from a Drover Card to a Marriott Card)

Bulk Activation: For creating a large number of cards. There is an option for a range of cards or to enter all card numbers. Only use range if you have *ALL* cards within the range.

Cancel Transaction: Use this on accepted returns / refunds

Redemption: If a customer is paying with a gift card this is the option to use.

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